MPT is planning to open several more one-stop-service counters, providing service to customers including replacing lost SIMs, according to its deputy general manger U Thein Hote.
The firm currently has one such counter at the Strand Road location of the Yangon General Post Office, a proprietary outlet opened by the company last November during a visit by Japan’s Prime Minister Shinzo Abe.
MPT is internally discussing plans to open similar shops in its other Yangon offices, he said. U Thein Hote said it would make it easier for customers to apply for lost SIM cards.
Mobile phone user U Kyaw Zaw Yar said he would welcome additional MPT shops, adding it can currently be challenging to replace lost SIMs.
Proving ownership of a lost SIM can also be difficult, as many SIMs are not registered and other verification techniques must sometimes be used. U Kyaw Zaw Yar said that when he lost an MPT SIM, he had to write down the last three numbers he called, which can be challenging to remember.
Source: Myanmar Times