GoBus aims to make bus travel smoother

Customers with Android phones can already download the app, and GoBus chief technology officer Ko Zeyar Wai Phyo expects iOS and web versions to be launched in October.

GoBus already issues 100 highway express bus tickets a day, and is hoping to pick up new users during the October travelling season.

‘’As far as I know up to 1.2 million people travel from Yangon to other regions in Myanmar each month,” said chief operating officer Ko Aung Myint Maw. “We need to build trust between the bus lines and customers, and provide a platform for those 1.2 million to buy tickets without worrying.”

Ko Zeyar Wai Phyo said the app is intended mainly for those between the ages of 20 and 40, who use the highway express buses three or four times a month. But the app should also prove useful for people from Myanmar working in other countries.

“People working in Singapore, for example, can buy their Myanmar bus tickets through our app,” he said. “We will arrange the e-ticket and when they arrive at the highway express gate, they just show the ticket on their phone.”

In the past, customers have had to buy tickets at the highway express gate, or through agents operating in the various townships. Those living or working outside of the country sometimes ask friends or relatives in Myanmar to buy tickets for them. Now customers can buy tickets remotely, choosing their preferred bus line, ticket price and seat.

“We’re already cooperating with six bus lines and customers can travel from Yangon to 15 townships in other regions,” said Ko Zeyar Wai Phyo, adding that customers have the option of buying single, return or three-way tickets.

GoBus has already partnered with Boss, Lumbini, New Mandalar Htun, Myat Mandalar Tun and Shwe Mandalar bus companies.

This allows customers to buy tickets for destinations including Mandalay, Nay Pyi Taw, Taunggyi, Bagan, Lashio, Sagaing and Muse.

Ko Aung Myint Maw is hoping all Myanmar bus companies eventually partner with GoBus.

The advantage for those bus companies is that the GoBus app allows them to sell tickets two or three months in advance – long before the start of the busiest travel seasons.

This means they can provide extra buses if demand is high. Until now, bus companies have only planned bus services a week in advance, and have not offered advance tickets. That has meant long queues during busy periods and given rise to a black market for tickets.

GoBus users can pay by Visa and MasterCard, using the TrueMoney app or Myanmar Payment Union. Those with accounts at Asia Green Development Bank, Co-operative Bank and United Amara Bank can use online banking.

Users without access to mobile banking can still pay by taking their GoBus booking number to their local bank branch. Customers have to provide their ID and phone numbers, and will receive a booking confirmation by phone 20 minutes after paying.

Source: Myanmar Times

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